Protocols and PPE for our Clients and Staff at Shine.
As a Hair + Beauty Salon and Health Clinic, we need to maintain all of our Health and Safety protocols in place in accordance with close contact treatment guidelines from the Government and from our Health Federations.
We provide essential Health care to clients, many of which are either Pregnant or Immunosuppressed and must be protected. The Health and wellbeing for all of our Clients and Staff is our top priority. We thank you for your cooperation and understanding.
If anyone that you live with is currently isolating having testing positive with Covid.
Although Government Guidelines suggest we can carry on as normal if double vaccinated, for the safety of all at Shine, we will need to take certain action:
If you have a Hair or Beauty appointment, we ask you to call 020 7241 5033 Reception to reschedule your appointment for after the person you are living with is out of isolation. Please take a lateral flow test on the morning of your rescheduled appointment.
If you have a Health appointment, it will be down to the individual Practitioner’s protocols and circumstance whether to still treat you or reschedule. Please contact Reception and they can instruct you further.
Call 020 7241 5033 to speak to our Front of House Team.
Along with hygiene protocols, sanitisation gaps before and after every client and the complexity of working at reduced capacity, other areas of health and safety requirements include:
1. Providing a single use mask on arrival and asking you to keep your possessions to a minimum.
Though you are welcome to bring your own mask for Health and Beauty Treatments.
See below for more information including our Mask Exemption protocol.
2. Temperature checks of all staff every 6 hours and every client on arrival.
3. Switching to single use compostable towels in all of the clinic rooms.
3. All treatment rooms are running air purification systems with Hepa filters.
4. Sanitisable treatment bed covers and solutions to sterilise between every client.
5. The removal of all soft furnishings and replacement with wipeable furniture.
6. Hand sanitiser will be available at the front door, at every cutting station and in every room.
If you are considered vulnerable according to Government guidelines, we have Lateral Flow tests onsite and are happy to ask your Shine team member to test the morning of your appointment, provided there is enough notice given for the request. Please contact reception on 020 7241 5033 if this is something you would like us to do. In this case, we would ask that you also take a lateral flow test before attending your appointment.
You can order Lateral Flow tests for your home here via the Government website.
If you do not request our Team Member to take one, we do not expect you to take a test before your appointment.
You are now welcome to keep your own mask on for Health and Beauty treatments, or if you wish, you can have one of our fresh single use masks. In Salon we advise to use ours, as material ones can get wet at the basins.
We are now starting to use our cloak rooms again and are able to serve water, tea and coffee. So we are able to get closer to a sense of normality, whilst still preserving many safety aspects with respect to distancing and sanitisation to help everyone stay safe.
We are happy to say that through our diligence, we have had no Covid cases at Shine as a result of anyone on site passing it to eachother. When Team Members have been told to isolate, it has been from a family or house member. We have not had any confirmed cases within Shine and we believe in the protocols we have in place.
We look forward to seeing you again soon at Shine, where you can not only look good and feel great, but where you can also feel safe and taken care of during this time.
We are currently unable to accept clients who are not able to wear a mask due to the increased risk this can place on our staff and clients. As a Health Clinic, we treat lots of pregnant women and immunosuppressed people, so our safety protocols are for everybody to stay well, in line with our Federations and Government Guidelines for offering close contact services.
If you have a valid Mask Exemption from your doctor and need an appointment, we require you to communicate with our management team to discuss your options at least 48hours before the appointment you have booked. This can be done via email@example.com
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