Protocols and PPE for our Clients and Staff at Shine.
As a Hair, Beauty and Health Centre, we need to maintain some Health and Safety protocols in accordance with close contact treatment guidelines from our Federations.
We provide essential Health care to clients, some of which are either Pregnant, vulnerable or Immunosuppressed and must be protected. The Health and wellbeing of our Clients and Staff is our top priority. We thank you for your cooperation and understanding.
If you or anyone that you live with is currently testing positive with Covid.
Although guidelines suggest we can now carry on as normal, for the safety of all at Shine, we ask you to take certain action:
If you have a Hair or Beauty appointment, we ask you to call 020 7241 5033 to reschedule your appointment until after you or the person you are living with is symptom free. If possible, please take a lateral flow test on the morning of your rescheduled appointment.
If you have a Health appointment, your Practitioner’s protocols and circumstance will determine if it is possible to treat or reschedule. Please contact Reception and they can instruct you further.
Call 020 7241 5033 to speak to our Front of House Team.
Along with hygiene protocols, sanitisation gaps and continuing to work at reduced capacity, other areas of health and safety measures include:
1. Providing a single use mask on arrival.
See below for more information including our Mask Exemption protocol.
2. Temperature checks of all staff and every client on arrival.
3. Switching to single use compostable towels in all of the clinic rooms.
3. All treatment rooms are running air purification systems with Hepa filters., we prioritise keeping the salons and rooms well ventilated.
4. Sanitisable treatment bed covers and solutions to sterilise between every client.
5. The removal of all soft furnishings and replacement with wipeable furniture.
6. Hand sanitiser will be available at the front door, at every cutting station and in every room.
If you are considered vulnerable according to Government guidelines, we have Lateral Flow tests onsite and are happy to ask your Shine team member to test the morning of your appointment. Please contact reception on 020 7241 5033 if this is something you would like us to do. In this case, we would ask that you also do a lateral flow test before attending your appointment.
You are now welcome to keep your own mask on for Health and Beauty treatments, or if you wish, you can have one of our fresh single use masks.
In the Hair Salon we advise to use ours, as material ones will get wet or stained at the basins.
As we get closer to a sense of normality, we are now using our cloak rooms and serving refreshments.
We are currently unable to accept clients who are unable to wear a mask due to the increased risk this can place on our staff and clients. As a Health Clinic, we often treat vulnerable or immunosuppressed people, so our safety protocols are for the protection of everybody whilst offering close contact services.
If you have a valid Mask Exemption from your doctor and need an appointment, we require you to communicate with our management team to discuss your options at least 48hours before the appointment you have booked. This can be done via firstname.lastname@example.org
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